Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 186 | 290 | 27443 |
| Neutral (3) | 9 | 11 | 877 |
| Negative (1 or 2) | 8 | 13 | 1102 |
| Total Reviews | 203 | 314 | 29422 |
| Avg Rating |  4.59 |
4.60 |
4.62 |
| Address: | 23 Park Row New York, NY 10038 - US |
|---|---|
| Website: | http://www.jr.com |
| Business Hours: | 9:00am - 6:00pm |
| Sales Phone: | 1-800-806-1115 |
| Service Phone: | 1-800-426-6027 |
| Sales Email: | custserv@jr.com |
| Cust Service Email: | custserv@jr.com |
| Date Reviewed: 02/13/2012 | ||
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vzlotnicki from unknown Member Since: 05/15/2008 View Member's: Reviews |
I have ordered in the past from J&R and had no problem. Although I am filling out this survey before receiviong the merchandise, I expect no problem this time either. |
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| Date Reviewed: 02/12/2012 | ||
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hlwill2703 from unknown Member Since: 01/27/2012 View Member's: Reviews |
I didn't understand about the shipping cost until after I had submitted the order. Harold |
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| Date Reviewed: 02/11/2012 | ||
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rko316 from unknown Member Since: 01/26/2012 View Member's: Reviews |
It was easy to find my product and the price was at decent range.For it all the website was a fast reliable service |
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| Date Reviewed: 02/11/2012 | ||
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greg0369 from NC Member Since: 05/08/2006 View Member's: Reviews |
Have purchased nurmerous items and returned a few ......with complete satisfaction.......................they stand by what they sell........... |
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| Date Reviewed: 02/11/2012 | ||
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kellieuzell from unknown Member Since: 01/26/2012 View Member's: Reviews |
good |
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| Date Reviewed: 02/11/2012 | ||
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BlackNewfJewelry from unknown Member Since: 01/26/2012 View Member's: Reviews |
I have been very happy with previous purchases from this company. My only complaint is that they teased me with an additional Friends w/Benefits Discount if I logged into the website. Once I did; I could find nothing to do with this additional discount. |
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| Date Reviewed: 02/07/2012 | ||
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crsdrsr61 from unknown Member Since: 01/22/2012 View Member's: Reviews |
J&R's selection of online electronic's and electric houseware items is more extensive than Crutchfield's. Which I have been using for years but they seem more focused on car audio than everything else. J&R's website is easier to navigate and make purchases from. And it's staff may not always be the friendliest, but they are very knowlegable about your products. Thanks, Rob |
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| Date Reviewed: 02/07/2012 | ||
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kolbeer from unknown Member Since: 01/22/2012 View Member's: Reviews |
good price and easy to pay with paypal..! |
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| Date Reviewed: 02/06/2012 | ||
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vangelangelo from unknown Member Since: 01/27/2012 View Member's: Reviews |
I have always been satisfied with all items I have purchased from J&R. |
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| Date Reviewed: 02/06/2012 | ||
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robertcweber from unknown Member Since: 01/21/2012 View Member's: Reviews |
poor search engine cant easily get to cart when finished shopping |
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| Date Reviewed: 02/05/2012 | ||
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rscaggs from unknown Member Since: 12/20/2006 View Member's: Reviews |
I had previously joined JR Friends (free shipping). and it was automatically applied during check-out. SWEET. Great prices, Great Customer Service. |
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| Date Reviewed: 02/05/2012 | ||
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donnadale from unknown Member Since: 12/14/2011 View Member's: Reviews |
J&R has always produced a positive shopping experience. |
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| Date Reviewed: 02/05/2012 | ||
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terigoulart from unknown Member Since: 01/20/2012 View Member's: Reviews |
I haven't received the product yet but I have purchased from this vendor before and was very satisfied. |
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| Date Reviewed: 02/04/2012 | ||
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gwanoh27 from unknown Member Since: 12/23/2011 View Member's: Reviews |
It was an easy process... I opted for the 1 day delivery expected for the 24th. I hope that it arrives on time! Thank you! it arrived on time. |
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| Date Reviewed: 02/04/2012 | ||
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samsonnj14 from unknown Member Since: 01/19/2012 View Member's: Reviews |
J&R has excellent customer service I have purchased numerous PS3 games from them recently and their pricing is very competitive if not lower than the competition and they even adjusted the pricing on a purchase I made a week prior because their price went down even further! Shipping with Friends with Benefits loyalty program is free and very quick and items all arrived in excellent condition! |
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| Date Reviewed: 02/04/2012 | ||
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gpamos2667 from unknown Member Since: 01/19/2012 View Member's: Reviews |
WIL B HAPPY 2 SHOP HEAR AGAIN!!! |
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| Date Reviewed: 02/04/2012 | ||
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johnajda from unknown Member Since: 01/19/2012 View Member's: Reviews |
Love J & R... by virtually all of my electronic devices (including cameras and computers) from them; very competitive prices, great selection and first-rate customer service. |
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| Date Reviewed: 02/04/2012 | ||
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halshaken from unknown Member Since: 01/19/2012 View Member's: Reviews |
There GRRREAT! |
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| Date Reviewed: 01/31/2012 | ||
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rene.blanchette from unknown Member Since: 01/22/2012 View Member's: Reviews |
I had enjoyed very well that shopping experience. Like the others, before. |
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| Date Reviewed: 01/31/2012 | ||
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fravillon from unknown Member Since: 01/15/2012 View Member's: Reviews |
A long-time customer of J&R - good selection of products and excellent service - and most important - prompt and efficient handling of complaints. |
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| Date Reviewed: 01/30/2012 | ||
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nicoleetheredge from unknown Member Since: 01/14/2012 View Member's: Reviews |
My shopping experience was great.Got everything i wanted in less than five minutes. |
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| Date Reviewed: 01/28/2012 | ||
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rayres from WI Member Since: 09/15/2003 View Member's: Reviews |
Quick and easy to find what I was looking for and to place order. |
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| Date Reviewed: 01/28/2012 | ||
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faithhopecharity from unknown Member Since: 01/19/2012 View Member's: Reviews |
Retailer offers a frequent shoppers program saying it's free and you get free shipping once you've join, but once joined if you read the FAQ you find out the program chargesa fee after a time. Part of buying online is to avoid lines but if you choose instore pick up you still have to stand in line to pay at store, which is not mentioned before you choose that option. overall they tell you the punch line when it's too late. Good thing the prices are great. |
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| Date Reviewed: 01/27/2012 | ||
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lee9078 from unknown Member Since: 01/15/2012 View Member's: Reviews |
new to the site was very surprised at the vast selections of products available |
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| Date Reviewed: 01/26/2012 | ||
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mostang95 from unknown Member Since: 01/16/2012 View Member's: Reviews |
Great description and product info; used as the basis for comparison shipping. |
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