Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 0 |
| Neutral (3) | 0 | 0 | 0 |
| Negative (1 or 2) | 0 | 0 | 1 |
| Total Reviews | 0 | 0 | 1 |
| Avg Rating | Not Rated |
Not Rated |
 1.00 |
| Address: | 2140 Merritt Dr Garland, 75041 - US |
|---|---|
| Website: | http://www.1000bulbs.com |
| Business Hours: | 8:00 - 5:00 CST |
| Sales Phone: | 800-624-4488 |
| Service Phone: | 800-624-4488 |
| Sales Email: | sales@1000bulbs.com |
| Cust Service Email: | customerservice@1000bulbs.com |
| Date Reviewed: 03/31/2008 | ||
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paulcrash from NY Member Since: 03/31/2008 View Member's: Reviews |
I ordered 6 dimmable CF bulbs and within 2 weeks, 2 of them stopped working. I requested an RMA to get a replacement - 5 days later, no response. A 3rd bulb stopped working and I sent another RMA request. Still no response. I emailed a customer service rep and after a week, no response. I emailed another customer service rep and got an apology with a promise to resolve the problem. I got ONE replacement bulb and it was the wrong size. I later got 3 of the correct bulbs but 2 of those have since burned out. Out of 9 bulbs received, 5 were no good - something wrong there. Their customer service is the pits. I finally got my money refunded when I lodged a complaint with the Better Business Bureau. 1000bulbs.com won't have to worry about my bothering them with my business anymore. |
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